Application managementÂ provides a wide variety of application services, processes and methodologies for maintaining, enhancing and managing custom applications, packaged software applications or network-delivered applications.
Application management (AM) is the process of managing the operation, maintenance, versioning and upgrading of an application throughout its lifecycle. AM includes best practices, techniques and procedures essential to a deployed application’s optimal operation, performance and efficiency throughout the enterprise and back-end IT infrastructure.
Application management (AM) is an enterprise wide IT governance approach geared toward providing an optimal application performance benchmark for organizations while incorporating business and IT segments, each with diverse AM objectives.
Key AM stakeholders are:
- Application owners: Key business executive personnel that view AM in terms of business productivity, revenue and control.
- Application developers/managers: Key IT enterprise personnel responsible for application development, deployment and maintenance.
- Application users: For this group, AM is measured according to security, privacy, versioning and overall control of application processes and modules.
AM processes including Application Lifecycle Management (ALM), Application Portfolio Management (APM) and Application Performance Management (APM).